Position Overview
The Applications Engineer is a technical specialist embedded within the Business Development and Sales Team who serves as the essential technical link to water utilities, engineering partners and customers. This role is responsible for translating complex performance data and engineering requirements into winning commercial strategies, acting as the technical authority during the entire sales and project acquisition lifecycle. The focus is on developing customer relationship and closing sales through technical excellence, ensuring accurate media sizing, data modeling, and commercial justification for potable water and activated carbon lifecycle management.
• Pilot Program Management: Coordinate field pilot studies, meticulously analyzing results to confirm media efficacy and determine appropriate design parameters for full-scale implementation.
• Design Center Collaboration: Ensure the utilization and optimization of Birchtech’s Design Centers via initiation and management of customer projects
Key Responsibilities
Technical Analysis & Design Support
• Design Partnership & Sizing: Act as the technical liaison for water utilities and engineering firms, providing accurate technical data, process modeling, and sizing calculations to support the detailed design and specification of Birchtech adsorption systems.
• Performance & Cost Justification: Develop cost-in-use and performance analysis models to justify the selection of Birchtech media and the economic value of our thermal reactivation services over competitive products.
• Pilot Program Management: Coordinate field pilot studies, meticulously analyzing results to confirm media efficacy and determine appropriate design parameters for full-scale implementation.
• Design Center Collaboration: Ensure the utilization and optimization of Birchtech’s Design Centers via initiation and management of customer projects
Client Interaction & Commercial Support
• Technical Authority: Serve as the primary technical resource in client and engineering meetings, clearly presenting data and demonstrating the superiority of Birchtech’s treatment processes to drive specification and adoption.
• Troubleshooting & Training: Provide expert technical consultation for operational process issues, focusing on root cause analysis, and developing training materials for external partners and client operators to build long-term loyalty and repeat business.
Market Development & New Opportunities
• Bid Identification & Technical Proposals: Proactively monitor the market for new water treatment projects and RFP/RFQ bids. Lead the development of comprehensive, technically sound proposals, ensuring Birchtech's solutions meet all compliance and performance requirements to secure new business.
• Product Feedback: Collaborate with R&D to convey critical field observations and technical requirements for product improvement and the development of new media solutions and reactivation technologies, supporting future sales growth.
Qualifications & Experience
Required Skills & Experience
• B.S. degree in Chemical, Environmental, or Civil Engineering.
• 3-5 years of professional experience in water treatment engineering.
• Proven ability to analyze complex data sets and translate results into concise technical reports that support a commercial objective.
• Excellent presentation and communication skills.
• Willingness to travel up to 50% for client site visits and project support.
• This role is remote, with a preferred location in the Southeast United States to support collaboration and regional travel.
Preferred:
• Master’s degree in a relevant engineering discipline
• Direct experience collaborating with water utilities, major engineering firms and/or consulting engineers in the water sector.
• Experience with various water treatment media (e.g., activated carbon, ion exchange, specialized filtration, etc.).